Returns and Refunds
Return Window
- Returns accepted within 30 days of delivery
- Items must be unused and in original packaging
Return Process
- Contact us with your order number and reason for return
- We'll provide a return label within 2 business days
- Package item securely and attach the return label
- Drop off at designated shipping location
Refund Timeline
- Refunds processed within 5-7 business days after we receive the returned item
- Original payment method will be credited
- Return shipping fees may apply
Non-Returnable Items
- Personalised or customised products
- Items damaged by normal wear
Exchanges
- Replacements available for defective items
- Size/colour exchanges subject to availability